It's amazing how many people there are out there who just don't want to take responsibility for their actions or maybe lack of action. I don't know where it comes from, but seriously, you see things like this every day. I have a perfect example of that here.
Old Cranky Woman: So, I have an overdue fine on my card.
Real Librarian: Oh, okay, would you like to take care of that today?
OCW: Actually, you have my phone number and my email address. Why didn't you contact me to let me know that they were due?
RL: Well, you can go to our website and set up email or phone notifications that will tell you when your items are two days away from being due.
OCW: No one called me, so I don't think I should have to pay for this.
RL: Well, we do give you a due date slip when you check them out, so you know when they are due back.
OCW: Unbelievable. Well, they were my grand kids books, I'll make them pay for it.
Um, ok. Seriously, if you are late, you pay, that's just how it goes. That's been library policy FOREVER!!! Write it on your calendar, put it on an alarm on your phone, something.
I guess we'll see if the Old Cranky Woman makes her grand kids pay for their fines. Those evil grand kids.
2 weeks ago